Frequently Asked Questions
Everything you need to know about learning with Openvector Works.
How long do I have access to a purchased course?
Lifetime access is included with every course purchase. New lessons and updates are added automatically at no extra cost.
Are there any prerequisites for the courses?
All courses start from fundamentals. No prior experience with AI tools is required — only basic computer literacy and a willingness to learn.
What is the refund policy?
We offer a 30-day money-back guarantee on every course. Contact support within 30 days of purchase for a full refund.
Do I receive a certificate after completion?
Yes, each completed course includes a downloadable certificate of completion that you can add to LinkedIn or your portfolio.
Can my team purchase shared access?
We offer team and enterprise plans. Contact us for custom licensing, seat management, and group reporting.
How often are new courses released?
We release new courses and major content updates every 4–6 weeks. All existing customers receive them instantly.
What kind of support is available?
Email support is included with every purchase. Response time averages under 24 hours on weekdays.
Can I download the course materials for offline viewing?
Yes, all video lessons and worksheets can be downloaded directly from the course dashboard for offline study.